Case study: Bigelow Psychotherapy
Bigelow Psychotherapy was looking for a new webmaster because their previous was one was retiring on top of that his website was outdated. His practice hours were slowly reducing he was not sure what to do.
Here is what i did:
We went through the interview process so I could learn as much as I could about his psychotherapy practice and how he helps his clients. After the framework for the website was decided on, I started on the structure of the website. I conducted a user-centered design approach to better understand his current and potential future clients’ needs, motivations, skills and capabilities as well as where they had trouble connecting with him.
The End result:
His pages had more features than before. He was able to better help people who were having trouble finding his location or contacting him.
The website had better graphics and better layout. It was modernized to better portray his image as a better therapist. His location is easily seen on the map now, as well as the contact information which is clearly stated now. He has better call-to-action buttons with better content connected to them for people who would like to learn.
“James has been my IT guy for most of the last decade. He has been solely responsible for the design and structure of my website. In my business, the website is the key to success and James has created something that I have no doubt is the reason my practice has been at capacity for years. Most importantly, James knows how to communicate with someone who is not particularly tech-savvy…”
Now here are the things you should have ready